University Radiology will NOT perform exams on patients with known or suspected Covid–19.
All patients will be screened at their appointment time and will need to be rescheduled if they fail the verbal screening / temperature check.
University Radiology is committed to ensuring the safety and health of our employees, patients and visitors.
We continue to assess the situation and will provide updates on a regular basis.
Patient Information for Appointments
We understand you may have concerns and we want to let you know what to expect at your appointment, much of which is recommended by the American College of Radiology. Out of an abundance of caution for our patients and staff, we have implemented the following safety measures at our office locations:
- All patients and visitors must arrive with a face mask. As per the NJ Department of Health, masks are still required.
- Only one visitor is allowed if the patient needs physical assistance.
- All patients and visitors coming to our offices should self-screen at home prior to arriving.
- All patients and visitors will be verbally screened upon arrival at our offices, if considered high risk, the patient will not be imaged in our office.
Wait in Your Car, a Safer Way to Check-In
We now offer wait in car check-in at all locations, except New Brunswick.
- If you provided a cell phone number, on the date of your exam, you will receive a TEXT message 60 minutes prior to your appointment.
- When you arrive in the parking lot, please stay in your car. Click on the link in the text message, answer a few questions and you will be checked in. You will be contacted when your technologist is ready to start your exam.
- If you do not receive a TEXT message prior to your arrival, call the office you are visiting upon your arrival and press option 6 to let us know you have arrived.
At that time, you will come to the office, have your temperature taken and be asked verbal screening questions. Once you pass the screening, you will be taken for your exam.
- If you have had a recent saliva or swab test for COVID-19, please bring your test results.
- You should arrive to the office with a face mask — as per the NJ Department of Health, masks are still required.
- All employees will be wearing personal protective equipment as well.
- Practice social distancing where possible of six feet apart.
- We have installed sneeze guards at all our front desks for your safety.
All exam rooms will be cleaned before and after your appointment. We have doubled the exam time to ensure that our staff has adequate time to clean the room and all equipment prior to each appointment.
As a licensed healthcare provider, we strictly adhere to the guidelines of the Centers for Disease Control, the American College of Radiology, the New Jersey Department of Health and other agencies in our quest to maintain a safe and patient sensitive environment. We have well-established cleaning protocols already in place, including a professional cleaning company for after business hours, as well as dedicated cleaning personnel during the day in all locations.
Wash and dry your hands thoroughly with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol which is conveniently located at our facility.
Our Commitment to Patient Safety
- University Radiology will not perform procedures on patients with new onset COVID-19.
- All patients coming to our offices should self-screen at home prior to arriving.
- Any patient with the following symptoms will not be seen in our outpatient offices:
- Fever over 100.0
- Sore throat
- New cough (onset less than 10 days)
- New shortness of breath (onset less than 10 days)
- New loss of taste or smell (onset less than 10 days)
- All patients will also be verbally screened upon arrival to our offices. If considered high risk, the patient will not be imaged in our office.
- We are working with our referring clinicians to direct the imaging of high risk individuals to facilities that are appropriately equipped to handle such patients, such as hospitals.
- Patients only are permitted, unless a the patient is a child, or physical assistance is needed.
- All employees and visitors to our offices will undergo a COVID-19 screening via questionnaire.
- Anyone who fails the verbal screening will not be allowed entry to our offices.
We encourage all patients and visitors to take these everyday preventive actions:
- Avoid contact with those who are sick
- Avoid touching your eyes, nose and mouth
- Stay home when you are sick
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash
- Clean and disinfect frequently touched objects and surfaces using cleaning sprays or wipes
- Use alcohol based hand sanitizer
- Frequently wash your hands often with soap and water for at least 20 seconds
- Practice social distancing
- Sneeze guards are installed at all reception desks.
- Radiologists and staff wipe down their work areas at the beginning, as needed throughout the day and at the end of their work days including their phones, computers, equipment, and surfaces.
- Alcohol-based hand sanitizer dispensers are installed in all Imaging offices.
- We have an adequate supply of germicidal wipes (such as Sani-Cloths).
- We will provide personal protective equipment and other infection prevention and control supplies (e.g., hand hygiene supplies) to be used for both healthcare personnel protection and source control for any infected patients (e.g., facemask on the patient).
- We have ensured our cleaning companies are following guidelines and using cleaning products recommended by the CDC.
- We have specific persons designated within each of our locations that are responsible for communication with public health officials and dissemination of information to other healthcare personnel at the facility.